ONOMO Hotel Cape Town – Inn On The Square

Starting from booking everything was smooth despite booking for 24 people. not forgetting Lizette s help.She is so patient with customers.Hotel cleanliness is supper, beds comfortable, linnen supper clean, House keeping excellent you call they bring in minutes with a smile. Keep it up ladies and gents. Breakfast on point. I also like the location of the hotel. It's central you get everything you need within reach. No struggle to get transport to move around. Management team keep up the good work.

I saw the reviews about the breakfast before I booked, and I must say it was amazing. I iniitially booked for one night purely because of the location. I found myself extending for 3 more nights. The centrality of this hotel makes it a gem. It's close to almost everything you need with Long street just behind, and the pick up point for sight seeing just a minute's walk on the corner of long street and long market.. It's surprisingly quiet despite the market be very close. Kudos to the staff, from the front office staff, restaurant, bar, security and potters they were all genuinely helpful at all times. Good value for money! 😊

It was a quick turnaround for us with a late evening flight arrival, meant it was just a matter of a few hours to shower & bed to then check out again. Unfortunately the Lady on desk at reception checked if it was possible for us to leave luggage in room & stay abit longer as was due to catch another flight that next day... but sadly nothing was available. Thankfully we were able to grab some breakfast and leave our luggage safely in storage whilst we watched some fresh air outside before departing again to get another flight.

It was good value for money , and I appreciated the manner you handle complaints, you are so effective and I really felt at home away from home. Besides some staff members failing you as your ambassadors I wouldn't take away the overall stay which was very good and I have definitely started recommending your hotel to my family and friends. A big thank you to the reception ladies who were awesome and very welcoming and the staff at the entrance and the lady who intervened in my matter and sorted it out. Keep up the good work.

Location, history of hotel and staff. Rooms were good as I had paid for a nicer room for 3 days, though for our trip we were shifted into a twin room which was clearly smaller, cheaper, older and beds were close together. On group trips we share (sometimes with strangers). This made the first night a strange experience!